Dried Matsutake Mushrooms

We currently ship anywhere within the United States. All orders are processed within 1–3 business days. Once your order is packed and shipped, you will receive a confirmation email with tracking information.

• Standard Shipping: 3–7 business days

• Expedited Shipping: Available at checkout (where applicable)

• Local Delivery: Available in select areas of Colorado (see eligibility at checkout)

Please ensure your shipping address is correct at the time of purchase. We are not responsible for packages lost due to incorrect or incomplete addresses.

Fresh Products: Fresh mushrooms and grow kits are packed to maintain quality during transit. We recommend selecting expedited shipping if you're in a warmer region or placing a large order.

We take pride in the quality of our products. If you are not satisfied with your purchase, please reach out within 7 days of delivery and we’ll do our best to make it right.

Returns & Exchanges

Due to the nature of our products—especially fresh and perishable items—we do not accept returns on:

• Fresh mushrooms

• Grow kits once opened

• Opened tinctures or powders

Unopened shelf-stable items (such as dried mushrooms or sealed powders) may be eligible for return or exchange within 14 days of delivery. Buyer is responsible for return shipping costs unless the return is due to an error on our part.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please email us at [your email] within 48 hours of receiving it. Include photos of the packaging and product so we can file a claim with our carrier and send you a replacement or refund.